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Digital Services

On this page You can find information about the City of Porvoo’s digital services, information on digitalisation projects and advice for using our services.

ePorvoo is our main portal for digital services, where You can find all available digital forms for access to services. The ePorvoo service currently available in Finnish and Swedish.

Help & Advice

Do You need help with using our digital services?

[LINK] to Digihelp – COMING UP!

You can book a counseling session with Service Point Compass for one-on-one tutoring in using the digital services.

You can also try asking our city’s virtual customer service agent, Municipality Kate. Click on the image in Your screen’s lower right corner to engage in a discussion. If the Artificial Intelligence is unable to answer Your questions, you will be forwarded to a human customer service agent (Monday to Friday from 9 am to 3 pm).

Available Services

The City of Porvoo has several digital services available. Most service channels can be found in the ePorvoo portal. In the service, You can leave anonymous feedback, scroll among feedback left by other users and ask for advice concerning the city’s digital services.

The ePorvoo service is currently available in Finnish and Swedish.

Koppari – Youth Services

Coming up. [Koppari’s digital services in a nutshell]

Digital Culture Service

Coming up.

Digital Service Program 2020–2023

Coming up. [Digital Service Program in a Nutshell]