Porvoo Info

Porvoo Info is open mon-fri 9 a.m. to 3 p.m. We are closed on bank holidays.

Documents for the city can be left in Porvoo Info’s mailbox (Lundinkatu 8 B).

The trial of the Finland Desk’s joint remote service at Porvoo Info will end on 27.2.2026. Customers have been able to contact experts from Kela, the Tax Agency (Vero) and the Digital and Population Data Services Agency (DVV) remotely.

Most official cases can also be handled online. The instructions are available on the authorities’ own websites.

The service network project is led by the Ministry of Finance and will continue. More information about possible future Finland counters can be found in the link below.

Porvoo Info offers tourist information all year round.

Porvoo Info provides tourist information all year round. We also offer brochures related to Porvoo in Finnish, Swedish and English. The VisitPorvoo map brochure is also available in French, German, Japanese and Chinese. Welcome to visit Porvoo Info on weekdays from 9 a.m. to 3 p.m.

Read more about Porvoo’s tourism goals and travel tips.

You can book a remote counseling session with Porvoo Info customer advisors. You can participate with a mobile device or computer. The counseling session is on Microsoft Teams. Remote counselling provides advice on the following topics, among others:

• Instructions for use of the city’s online store
• Intructions for using the e-service ePorvoo
• General advice on the city’s services

Ask for advice and give feedback to the city digitally in ePorvoo. Porvoo Info’s personnel will help you with using digital services and filling out forms.

In Porvoo Info you can pay bills to the city without handling fees, such as:

• Course fees for the adult education centre
• Porvoon vesi bills
• Rent for the city’s land plots

We do not accept cash.

Porvoo Info sells products by the city, including

• Forms concerning building and real estate
• Fishing permits for water areas owned by the city of Porvoo
• Porvoo guide and address maps
• Products by the Art School of Porvoo (Porvoon taidekoulu), such as bags and mugs

We do not accept cash.

You can purchase products and various tickets in the city’s webshop.

Marketplace spots at Jokiranta are reserved from Porvoo Info.

Gammelbacka Welfare Centre and Lundintalo Conference Centre are reserved in the city’s webshop. Keys are retrieved from Porvoo Info.