Porvoo Info

We at Porvoo Info are here for you. We can help with questions about the city’s services, guide you to the right information and help you find the service you need. Feel free to contact us, even if you’re not sure where to start.

Porvoo Info is open mon-fri 9 a.m. to 3 p.m.

In our chat, you’ll get help from a real person. Ask our customer adviser about the city’s services or get help finding the right information.

The chat is open weekdays from 9 am to 3 pm.

You’ll find the chat in the bottom-right corner of the porvoo.fi website.
Welcome to chat with us!

Porvoo Info (Lundinkatu 8 A) offers tourist information all year round. We offer visitors information and advice on things to see and do in Porvoo, and answer questions about the city. We have brochures related to Porvoo in Finnish, Swedish and English. The VisitPorvoo-map brochure is also available in French, German, Japanese and Chinese. Welcome to visit Porvoo Info on weekdays from 9 a.m. to 3 p.m.

Read more about Porvoo’s tourism goals and travel tips.

You can book a remote counseling session with Porvoo Info customer advisors. You can participate with a mobile device or computer. The counseling session is on Microsoft Teams. Remote counselling provides advice on the following topics, among others:

• Instructions for use of the city’s online store
• Intructions for using the e-service ePorvoo
• General advice on the city’s services

Ask for advice and give feedback to the city digitally in ePorvoo. Porvoo Info’s personnel will help you with using digital services and filling out forms.

In Porvoo Info you can pay bills to the city without handling fees, such as:

• Course fees for the adult education centre
• Porvoon vesi bills
• Rent for the city’s land plots

We do not accept cash.

Porvoo Info sells products by the city, including

• Forms concerning building and real estate
• Fishing permits for water areas owned by the city of Porvoo
• Porvoo guide and address maps
• Products by the Art School of Porvoo (Porvoon taidekoulu), such as bags and mugs

We do not accept cash.

In the City of Porvoo webshop, you can easily find a wide range of services, tickets and products. For example, you can buy tickets to events and the swimming hall, purchase a fishing permit, book a market or marketplace spot, or explore the city’s other products and services.

Marketplace spots at Jokiranta are reserved from Porvoo Info.

Gammelbacka Welfare Centre and Lundintalo Conference Centre are reserved in the city’s webshop. Keys are retrieved from Porvoo Info.